Eco Hoodie

Dispatch Times

• Plain garments will be dispatched on a next day service which can take 3 - 5 working days.
  
  
• Your delivery date will be stated in our order confirmation. If you have a customised item, please look out for an artwork approval email that will have to be approved before we can begin production. We operate 7 - 10 working days from artwork approval or 7 - 10 working days if we have your logo on file.

      Delivery

• All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed.
  
  
• Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery.
  
  
• All shortages, damage, production errors, or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days of dispatch.
  
  
• Signature Print Studio reserves the right to charge the customer for a re-delivery of goods that has been returned due to the courier being unable to deliver to the address supplied.
  
  
• Signature Print Studio holds no responsibility for items that may be damaged or lost when the customer has requested goods to be left in specific collection locations by DPD e.g. Behind bin.
  
  
• Claims for shortages or non-delivery must be supported by the courier's POD and a delivery note in which the goods have been signed as unchecked, short or damaged as appropriate.
  
  
• By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.
  
  
• Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.