This business is active and transparent on social platforms like Instagram and Facebook. Real-time updates, community interaction, and support available.
Before washing, always look at the care label and carefully follow the instructions. Most good quality detergents, washing machines and fabrics are manufactured to ensure that when the stated instructions are adhered to and the garment is washed according to the said temperature and dried as per the procedures mentioned; they will wash well and look good after each wash.
The following points should be used as guidelines for all garments:
Before washing, close all zips, undo buttons, check pockets for loose or sharp objects, flatten out collars and cuffs. Always refer to the Label before Washing. Always check to ensure the Washing Machine is not overloaded. Use a good quality detergent and ensure that the right amount of detergent is used.
Specification
All colours except Heather Grey are 100% Pre-Shrunk Ringspun Combed Cotton
Reactive Dyed
Taped Neck
3 Self Coloured Button Placket
100% Ring Spun Combed Cotton
Knitted Collar & Cuffs
Twin Needle Stitching on Hem
Washable at 40 Degrees
Contemporary Fit
Shipping Policy
Dispatch Times
Plain garments will be dispatched on a next day service which can take 3 - 5 working days.
Your delivery date will be stated in our order confirmation. If you have a customised item, please look out for an artwork approval email that will have to be approved before we can begin production. We operate 7 - 10 working days from artwork approval or 7 - 10 working days if we have your logo on file.
Delivery
All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed.
Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery.
All shortages, damage, production errors, or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days of dispatch.
Signature Print Studio reserves the right to charge the customer for a re-delivery of goods that has been returned due to the courier being unable to deliver to the address supplied.
Signature Print Studio holds no responsibility for items that may be damaged or lost when the customer has requested goods to be left in specific collection locations by DPD e.g. Behind bin.
Claims for shortages or non-delivery must be supported by the courier's POD and a delivery note in which the goods have been signed as unchecked, short or damaged as appropriate.
By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.
Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.